Make sure the PIR detection feature on your system is enabled for the desired cameras.Click the link to check your Night Owl Camera Compatibility If you want to get PIR cameras for your system, please ensure the cameras are compatible with your DVR / NVR. Make sure your system has PIR detection technology (system specs).If you are receiving too many false alerts or having detection issues, please try the following: So, when enabled, things like bugs, cobwebs, light reflections, branches blowing in the wind, etc… should not be detected. Night Owl’s PIR (Passive Infrared) cameras use dual sensors (heat and motion) to eliminate the number of false alarms you receive by up to 90%. This occurs when a camera is pointed at a window to see outside, because the Night Vision LED's produce infrared light that reflects off the glass. Bright Spot in Video when Viewing Camera at Night Try reangling or repositioning the camera so that it draws on available light to produce a color image.ģ. All of our cameras switch to black and white for Night Vision. If the image is in black and white, this is likely because the camera is not receiving enough light to produce a color image.NOTE: If the camera is not entering Night Vision, this may be because it is exposed to too much light. If your camera has one, try adjusting the sunshade or tilting the camera more to where the sunshade blocks a portion of the light shining into the camera.Ensure the camera is not pointed directly at a source of light, such as the sun or a spotlight, as this will negatively impact the camera image.Trying to relocate the camera or adjust the viewing angle. If this doesn’t help, there may be an environmental factor affecting the camera image.Exact steps with imagery are included in your product’s manual on our support site. Adjust the brightness and contrast settings by accessing the Image Settings menu for your camera within the recorder’s main menu from a TV / Monitor.If your camera image is too bright or dark, please try the following: If there are obstacles between the camera and recorder / router, you may need to purchase our Wi-Fi Extender Antenna to help bypass the obstacle.with line of sight to the recorder / router. Ensure you are within the signal range for your product.When extended further out, it may not be receiving enough of a power draw to activate Night Vision. If you have extended the camera further out from the recorder using extension cables, you may need to power the camera with its own camera power adapter.This will let you know if you have a bad camera cable that needs to be replaced. If none of this works, try connecting the camera using a working camera’s cable.Make sure the channel you are connected to does not have Covert mode enabled.This will let you know if you have a bad channel port. Try connecting the cable to a different video input port to see if the camera appears on another channel.Ensure the cable is properly connected to the recorder (DVR / NVR).Ensure the video / power cable (analog cameras) or Ethernet cable (IP cameras) is connected to the camera.If this powers on the camera, then you may have a bad splitter or the camera may not be receiving enough power and you will need to buy a separate camera power adapter for that specific camera. If you have a wired BNC camera, try bypassing the camera splitter and connecting the camera directly to the camera power adapter.You may hear a clicking sound in some cameras that have an IR Cut Filter. If the camera is receiving power, the Night Vision LED's in the camera will glow red. This causes the camera to activate Night Vision. NOTE: To check if the camera is receiving power, cover the light sensor with your hand.
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